Welcome to Fashions Jacket! We strive to make your shopping experience smooth and hassle-free. Below are the details of our Shipping and Returns Policy to ensure you have all the information you need.
Shipping Policy
Free Worldwide Shipping
At Fashions Jacket, we are delighted to offer free shipping on all orders worldwide—no minimum purchase required!
Processing Time
- Orders are typically processed within 1–2 business days after payment is confirmed.
- Customized or made-to-order products may take additional time. Details will be provided during the order process.
Shipping Times
- Domestic Shipping: 3–7 business days.
- International Shipping: 7–15 business days.
Please note: Delivery times may vary depending on your location and any unforeseen delays, such as customs processing.
Order Tracking
Once your order is shipped, you will receive a confirmation email with a tracking number to monitor your shipment in real-time.
Customs and Duties
For international orders, customs duties or taxes may apply depending on your country’s regulations. These fees are the responsibility of the customer.
Returns and Exchanges Policy
We want you to love your purchase! If for any reason you’re not satisfied, we’ve got you covered.
Return Policy
- Returns are accepted within 30 days of delivery.
- Items must be unused, unworn, unwashed, and in their original condition with tags attached.
- Customized products are non-returnable unless there is a manufacturing defect.
Exchange Policy
- Exchanges are allowed for size or color issues within 30 days of delivery.
- Simply return the original item and place a new order for the replacement.
How to Initiate a Return or Exchange
- Contact our customer service team at support@fashionsjacket.com or call +923710104046 with your order details.
- Our team will provide you with a return shipping label and instructions.
- Pack the item securely and ship it back to us.
- Once we receive and inspect the item, we will process your refund or exchange.
Refunds
- Refunds are processed to the original payment method within 5–7 business days after we receive the returned item.
- Shipping fees (if any) are non-refundable.
Defective or Damaged Items
If you receive a defective or damaged item, please contact us within 7 days of delivery with photos of the issue. We’ll ensure a swift resolution, either through replacement or refund.
Contact Us
Need assistance with shipping or returns? Our customer support team is here to help.
- Email: support@fashionsjacket.com
- Contact: +923710104046
- Business Hours: Monday–Friday, 9 AM–6 PM
Thank you for shopping at Fashions Jacket! We’re committed to delivering high-quality products and exceptional service.