Welcome to the Fashions Jacket FAQs! Here, we’ve compiled answers to the most commonly asked questions about our products, services, and policies. If you don’t find what you’re looking for, feel free to contact us!
General Questions
Q: What kind of products does Fashions Jacket offer?
A: We specialize in high-quality leather jackets for men, women and kids, as well as leather accessories like belts, wallets, gloves, and bags.
Q: Are all your products made from genuine leather?
A: Yes! At Fashions Jacket, we use only premium, genuine leather to ensure durability, style, and luxury.
Q: Do you offer customization for jackets?
A: Absolutely! We provide customization services, allowing you to personalize the color, fit, and details of your jacket. Contact our team for more details.
Product Questions
Q: How do I choose the right size?
A: Refer to our detailed Size Guide on each product page. If you’re unsure, contact us, and we’ll help you find the perfect fit.
Q: How should I care for my leather jacket?
A: To maintain your jacket:
- Avoid prolonged exposure to direct sunlight or moisture.
- Use a leather conditioner periodically.
- Store it in a cool, dry place using a padded hanger.
For more tips, check out our Leather Care Guide.
Q: Are your leather products ethically sourced?
A: Yes, we are committed to ethical sourcing and sustainable practices to ensure our products meet the highest standards.
Ordering and Shipping
Q: How can I place an order?
A: Simply browse our website, add your favorite items to the cart, and proceed to checkout. You can choose to check out as a guest or create an account for easier future purchases.
Q: Do you ship internationally?
A: Yes, we ship to most countries worldwide. We offer free Shipping globally on your location.
Q: How long does shipping take?
A: For domestic orders, shipping usually takes 3–7 business days. International orders may take 7–15 business days.
Q: Can I track my order?
A: Yes, once your order is shipped, you’ll receive a tracking number via email.
Returns and Exchanges
Q: What is your return policy?
A: We accept returns within 30 days of delivery for unused, unworn, and undamaged items. Customized products are non-returnable. For full details, visit our Returns Policy page.
Q: How do I initiate a return or exchange?
A: Contact our customer service team with your order details, and they’ll guide you through the process.
Payment and Security
Q: What payment methods do you accept?
A: We accept all major credit/debit cards, Payment gateways, and other secure payment methods.
Q: Is it safe to shop on your website?
A: Yes, your security is our priority. Our website is SSL-encrypted, and we use trusted payment gateways for all transactions.
Contact Us
Still have questions? Our friendly customer support team is here to help.
Email: support@fashionsjacket.com
Contact: +923710104046
Business Hours: Monday–Friday, 9 AM–6 PM (EST)
Thank you for choosing Fashions Jacket—where timeless leather meets modern style!